Most of our features can be accessed through our iOS and Android mobile apps, although you can also use Telephono without an app by forwarding calls to a landline.

No, and this is important. We provide a lot of awesome features, but you still need a service provider and a primary phone number where you can forward calls.

We provide a second phone number and a virtual phone system that includes calls, custom greetings, extensions, and more. Check out the different ways that customers are using Telephono.

Nope! You get unlimited minutes through all our plans. The only thing that restricts app usage is your carrier’s data plan.

Not exactly. To best serve your business’s needs, we use your service provider’s cell network for calls. We do offer VoIP and WiFi Calling options, but you have to specifically choose these options in your plan.

Because we use your provider’s cell network, you can expect the same quality and reliability that you get from your service provider.

Yes. All your Telephono calls are accessible on your existing cell phone or landline.

Just follow these four easy steps to set up your business phone system:

1. Choose a toll-free or local number or port your existing number.
2. Choose a plan.
3. Download the Telephono mobile app.
4. Confirm your desired settings. Don’t worry; we’ll be there every step of the way and get you up and running quickly.

You’re set! Get out there and make and take business calls.

Yes! If you have a particular set of digits in mind, use our number search tool to see if it’s available.

You can easily change the settings for your extensions by going to Settings > Extensions and selecting Edit by the number you want to modify.

You can choose from Telephono’s three call forwarding settings to decide what a caller will hear when a call is forwarded. Choose from a customizable transfer greeting, on-hold music, or simple ringing.

The number of phones depends on your individual plan. Silver members can have up to 5 numbers, Gold can have up to 10, and Platinum can have up to 15.

Yes, you can forward calls to any 10-digit number. Telephono does not support internet or browser phones with only an IP address.

Whether your business hours are 9-5 or you’re taking a week off to head to the Bahamas, you can modify each number to only accept calls during specific times. Telephono offers daily, weekly, and vacation schedules to easily route calls.

Yes. You can have up to 15 different numbers in your Telephono account. You can add any type of new extension, change a current number, or delete an existing one within the call forwarding settings in the mobile app.

Telephono supports phone numbers from all around the world. If you would like to add an international number, please contact our support team to set up international calling.

Yes, toll-free 800 numbers are included in your plan. You can add a variety of 800 numbers, local numbers, or vanity numbers within your account and set up call forwarding for each.