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We know you have many choices for your business phone system, whether that’s multi-line, PBX, VoIP (AKA “cloud-based”), or PTSN carrier networks. What sets Telephono’s virtual phone system apart is the lack of expensive hardware. Complicated systems like PBX end up biting into your bottom line and require a dedicated tech guru to set up.
We think entrepreneurship should be accessible to everyone. That’s why Telephono’s system works with your current provider. All you need is a quick download of our mobile app.
Our system helps small businesses by keeping your phone system simple and affordable without sacrificing professionalism. We separate personal and business calls, allow you to see any missed business communications clearly, and help you keep customers happy with speedier response times.
Our website and mobile apps make it easy for your employees to pick up customer calls any time, anywhere. With our help, you can give your customers the service experience of a large corporation on a small business budget. Extensions, call forwarding, and the ability to send calls to multiple lines reduce wait times and ensure every customer question is answered.
Record a custom greeting and set up extensions for different departments or employees. That professional flair goes a long way to making and maintaining customer relationships.
Separating your personal line from your business line lets you answer all business calls quickly and professionally.
Have you ever accidentally called a customer "sweetie" because you were expecting a call from your spouse and weren’t paying attention? With Telephono, you’ll never have to make awkward apologies again.
Telephono lets you know exactly which calls are business-related by displaying a specific icon if a caller is a known business contact. You can choose to have your Telephono number displayed in the caller ID for new contacts.
Taking some time off? We let you mute business calls during vacations or when you’re done working for the day.
Take advantage of extensions and automated greetings to make sure customers connect with the right employee.
Leave the expensive hardware behind. Telephono works with your existing smartphone or landline! Enjoy unlimited calling in every plan.
Most of our features can be accessed through our iOS and Android mobile apps, although you can also use Telephono without an app by forwarding calls to a landline.
No, and this is important. We provide a lot of awesome features, but you still need a service provider and a primary phone number where you can forward calls.
We provide a second phone number and a virtual phone system that includes calls, custom greetings, extensions, and more. Check out the different ways that customers are using Telephono.
Nope! You get unlimited minutes through all our plans. The only thing that restricts app usage is your carrier’s data plan.
Not exactly. To best serve your business’s needs, we use your service provider’s cell network for calls. We do offer VoIP and WiFi Calling options, but you have to specifically choose these options in your plan.
Because we use your provider’s cell network, you can expect the same quality and reliability that you get from your service provider.
Yes. All your Telephono calls are accessible on your existing cell phone or landline.
Just follow these four easy steps to set up your business phone system:
You’re set! Get out there and make and take business calls.
Yes! If you have a particular set of digits in mind, use our number search tool to see if it’s available.
You can easily change the settings for your extensions by going to Settings > Extensions and selecting Edit by the number you want to modify.
You can choose from Telephono’s three call forwarding settings to decide what a caller will hear when a call is forwarded. Choose from a customizable transfer greeting, on-hold music, or simple ringing.
The number of phones depends on your individual plan. Silver members can have up to 5 numbers, Gold can have up to 10, and Platinum can have up to 15.
Yes, you can forward calls to any 10-digit number. Telephono does not support internet or browser phones with only an IP address.
Whether your business hours are 9-5 or you’re taking a week off to head to the Bahamas, you can modify each number to only accept calls during specific times. Telephono offers daily, weekly, and vacation schedules to easily route calls.
Yes. You can have up to 15 different numbers in your Telephono account. You can add any type of new extension, change a current number, or delete an existing one within the call forwarding settings in the mobile app.
Telephono supports phone numbers from all around the world. If you would like to add an international number, please contact our support team to set up international calling.
Yes, toll-free 800 numbers are included in your plan. You can add a variety of 800 numbers, local numbers, or vanity numbers within your account and set up call forwarding for each.
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