Manage Your Business on the Go

Gain access to your business calls from anywhere with our mobile app

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What Is the Telephono App?

Flexibility is essential to every busy business owner. With constant orders and customers to tend to, you can’t be tied to a desk phone. Access your business from wherever it takes you with the Telephono mobile app.

Mobile App

Company phones are a thing of the past. With the Telephono app, you can use your personal and business phone numbers on one phone while keeping the calls and texts separate.

Website

Upgrade your customer service capabilities by using your internet connection to track your call history, account settings, and service tickets. You can also download valuable reports to help guide your customer service policy.

How to use the Telephono app

Telephono Is Available on IOS and Android Devices

Sign Up for Telephono
Choose a number and select a plan that fits your business.
Download the App
Install the Telephono app on your mobile device.
Start Calling
Get top-notch communication tools for your business.

What Can the Telephono App Do for You?

Use Telephono for your business calls while keeping your personal calls separate.

Gain unlimited flexibility by working from anywhere with your mobile device.

Quickly follow up on missed calls by viewing your call history within the app.

Telephono’s Features

Mobile + Website
Business Phone Number*
Call Forwarding
Reporting
Voicemail
Read Your Voicemail
Extensions
Custom Greetings
Simultaneous Call Handling
Incoming Call Control

Frequently Asked Questions

Is Telephono an app?

Most of our features can be accessed through our iOS and Android mobile apps, although you can also use Telephono without an app by forwarding calls to a landline.

Does Telephono replace my service provider?

No, and this is important. We provide a lot of awesome features, but you still need a service provider and a primary phone number where you can forward calls.

What is Telephono?

We provide a second phone number and a virtual phone system that includes calls, custom greetings, extensions, and more. Check out the different ways that customers are using Telephono.

Am I paying by the minute?

Nope! You get unlimited minutes through all our plans. The only thing that restricts app usage is your carrier’s data plan.

Is Telephono a VoIP (Voice Over Internet Protocol) phone service?

Not exactly. To best serve your business’s needs, we use your service provider’s cell network for calls. We do offer VoIP and WiFi Calling options, but you have to specifically choose these options in your plan.

How good is Telephono’s call quality?

Because we use your provider’s cell network, you can expect the same quality and reliability that you get from your service provider.

Is Telephono compatible with my regular phone?

Yes. All your Telephono calls are accessible on your existing cell phone or landline.

How do I set up my business phone system?

Just follow these four easy steps to set up your business phone system:

  1. Choose a toll-free or local number or port your existing number.
  2. Choose a plan.
  3. Download the Telephono mobile app.
  4. Confirm your desired settings. Don’t worry; we’ll be there every step of the way and get you up and running quickly.

You’re set! Get out there and make and take business calls.

Can I pick my own phone number?

Yes! If you have a particular set of digits in mind, use our number search tool to see if it’s available.

How do you change the settings for forwarding calls?

You can easily change the settings for your extensions by going to Settings > Extensions and selecting Edit by the number you want to modify.

What does a caller hear while on hold?

You can choose from Telephono’s three call forwarding settings to decide what a caller will hear when a call is forwarded. Choose from a customizable transfer greeting, on-hold music, or simple ringing.

How many phones can I forward calls to?

The number of phones depends on your individual plan. Silver members can have up to 5 numbers, Gold can have up to 10, and Platinum can have up to 15.

Can I forward a call to a number not associated with Telephono?

Yes, you can forward calls to any 10-digit number. Telephono does not support internet or browser phones with only an IP address.

Can I schedule times to send calls straight to voicemail?

Whether your business hours are 9-5 or you’re taking a week off to head to the Bahamas, you can modify each number to only accept calls during specific times. Telephono offers daily, weekly, and vacation schedules to easily route calls.

Can I use both a local number and a toll-free number?

Yes. You can have up to 15 different numbers in your Telephono account. You can add any type of new extension, change a current number, or delete an existing one within the call forwarding settings in the mobile app.

Can I add an international number as an extension?

Telephono supports phone numbers from all around the world. If you would like to add an international number, please contact our support team to set up international calling.

Are 800 numbers able to forward calls?

Yes, toll-free 800 numbers are included in your plan. You can add a variety of 800 numbers, local numbers, or vanity numbers within your account and set up call forwarding for each.

Don’t Let a Phone Cord Tie You Down

Access your business from anywhere and everywhere with the Telephono mobile app.